Right to Refuse

Nashrovers reserves the right to refuse service to any individual or group. We prioritize the safety and comfort of our passengers and may exercise this right based on factors such as disruptive behavior, violation of terms, or any situation deemed detrimental to the well-being of our staff or other customers.


When booking with Nashrovers, please ensure accurate information regarding the number of passengers and accompanying luggage. This ensures we can provide the appropriate vehicle and service to meet your needs effectively.

Cancellation Policy

We understand that plans may change. Nashrovers does not impose cancellation charges. However, we kindly request that you provide sufficient notice in case of cancellations. This allows us the opportunity to adjust our schedules and serve other passengers efficiently.

Payment Policy

Nashrovers accepts payments in Card, Cash, Venmo, and PayPal. For PayPal transactions, please select the PayPal option during the checkout process. We strive to offer convenient payment options to enhance your overall experience with our transportation services.

Cleanup Fees

Nashrovers reserves the right to charge additional cleanup fees for any incidental mess left in the vehicle. A cleanup fee of $150, depending on the complexity of the job, will be applied for the removal of bodily fluids, stains, or any extensive cleaning required.

Damage Responsibility

Riders are fully responsible for any damage incurred to the interior or exterior of the vehicle during their usage.

Cancellation Due to Extreme Road Conditions

Nashrovers reserves the right to cancel bookings or appointments in extreme road conditions. Users will be notified, and options for refunds or rescheduling will be provided when such situations arise.

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